Hi! My name is Erin and I am the Care Services Manager for Envigor in the Brisbane Western Suburbs and Ipswich areas.
I have worked in Community Aged Care for almost ten years now, with the past five of those years living and working in Ipswich.
I started my journey in Aged Care as a personal care worker, then working in scheduling and rostering, and care co-ordination. I appreciate the variety of experience that I have gained from these roles – it has given me great insight into both client and business perspective.
I love working in Aged Care – it is immensely satisfying working with our clients and their families to get the most out of their funding.
For those with funding limits that don’t support their current care needs, I enjoy the ‘problem solving’ aspect and achieving outcomes that clients are happy with. Previous clients have commented that they appreciate the knowledge and effort I have invested to achieving their goal.
It is very important to me that our clients are only ever treated with dignity and respect, as we are entering their home and often providing services such as personal care that they may have initially been hesitant to receive. It is very rewarding to establish solid relationships with our clients during the initial intake period. This then also helps us to match staff and client personalities to ensure everyone is getting the most out of their time together.
Your local Envigor Home Care team provides individualised home care services throughout Brisbane’s Western Suburbs to seniors, and people with a disability, from Jindalee and Darra to Inala, Springfield Lakes and Forest Lakes.
I have been fortunate to provide supports previously for an Indigenous artist. I always loved going to her home and seeing her art hanging on her walls.
When we met, she was in a mourning period and lived with symptoms similar to depression. Speaking with her and spending time engaging with her meant that she opened up to me. We were able to send a small, regular team of staff into her home that she gradually became used to and started accepting services from.
Knowing her interest in art, I organised support for her to a local artist exhibition. The highlight came not long after when after more than 18 months she started painting again.
It was such an honour for me to have been involved in her journey.”