There are many decisions to make and important considerations to weigh up when finding a someone to help you at home. Finding the right person is so important as it will give you peace of mind and the security of knowing you have a person you can trust giving you the help you need.
Recognising the need for help at home and reaching a decision to enlist the help of a professional service provider for either your or someone you love is stressful. There are so many things to think of and if you happen to be relying on government subsidised assistance then there is the added stress of working your way through the My Aged Care system. The last thing you need is the worry of finding someone to help, someone with the right qualifications and training and who is trustworthy. Someone who has the necessary criminal background checks, reference checks, insurance, wages, tax, superannuation and the list goes on.
At Envigor Home Care, we take care of all of this for you. It’s not every day you accept a new person into your home, so we want to put your mind at ease by briefing you on what you can expect from an Envigor team member.
If you choose Envigor, you will automatically have access to highly professional, quality Lifestyle Support Assistants (LSAs) to support you living independently at home. You will never have to rely on just one LSA or be without the care and support you need if something went wrong in unforeseen circumstances.
You will also have 24-7 support from your local Envigor representative who is always just a phone call away.
Our LSAs undergo a thorough recruitment process with three personal and three professional reference checks and a national criminal history background check.
All of our LSAs have qualifications relevant to their role and at the very least have a Certificate III in either Aged Care or Disability Care (or equivalent). Our LSAs also receive ongoing specialised training to assist them to meet the needs of our clients.
Our in-house training program is unique to Envigor. It is the foundation of our quality care and ensures our LSAs have not only the necessary skills and knowledge to provide the best in-home care and support for our clients, but also understand our personal approach to enhancing your life at home.
Before services commence, your local Envigor Community Care Business Partner will meet with you and your family to discuss your needs and ultimately what you want from the services we provide. This is a free, no-obligation care consultation and it’s all about getting to know you.
With a better understanding of you, your needs and what you want from our relationship, we will then personally match you with our LSAs. To us, it’s important you are matched with people you like and feel comfortable around. The way you connect and relate to your LSAs is important to your happiness and wellbeing at home and your overall experience with Envigor. Your care team will become a friend and companion for you.
Despite common myths, you’re not going to suddenly have a stranger moving in with you. At Envigor, we introduce you to your LSAs and make sure you are 100% comfortable. If for any reason you would prefer a different LSA, we will find someone to suit your personal needs and preferences.
What’s more, your LSA will only be there when you need them to be. If you only need assistance with groceries once a week, then that is what you can expect. If you need around the clock assistance or simply want the comfort of having someone there, our LSA’s can stay overnight or support you with 24-hour care.
Over time, your Envigor Community Care Business Partner will regularly check-in with you by phone or visit you at home to see how things are running. We want to ensure you are being provided with the highest quality of service we expect and are completely satisfied with every aspect of the services we provide.
So when you are looking for services at home, put your mind at ease and enlist the help of Envigor Home Care. We take personal responsibility to enhance your life at home, 24 hours/day, 7 days/week, 365 days/year.